How to get more customers for your restaurant or cafe in Sydney
Last updated: · 3J Effect team, Sydney
Quick answer
Diners usually decide where to eat from Google Maps, reviews and social media photos. To get more customers, keep your Google profile, menu, hours and photos accurate, reply to reviews, post appetising photos and short videos regularly, and make bookings or orders easy from your profile.
01Is your Google profile complete and current?
Add your menu, hours, photos and booking or ordering links, and update them when things change.
02Are you replying to reviews?
Thank people for good reviews and respond calmly to complaints. Future customers read your replies.
03Are your photos making people hungry?
Regular, well-lit photos and short videos work well on Instagram, Xiaohongshu and your Google profile.
04Does AI know what you are known for?
Describe your signature dishes, cuisine and suburb clearly on your website so AI tools can recommend you.
What it usually costs and how long it takes
Price and timing depend on your starting point. The main factors are:
- How visible your business is today
- How many services and areas you want to be found for
- How competitive your market is
- Which channels you need: Google, AI search, social media or ads
We give you a clear plan and quote after your free check, so you only pay for what you actually need.
How 3J Effect helps
We start with a free visibility check, then give you a plain-English plan built for your industry. We do the work across Google, AI search and social media, and send a simple monthly report showing what changed and where enquiries came from.
Frequently asked questions
Should my menu be a PDF or text?
Text on your website is easier for Google and AI tools to read. A PDF can be an extra.
Is it worth inviting food bloggers?
It can help, especially those with local followers. Make sure any paid or free visits are disclosed.
Can you help with Chinese-speaking diners?
Yes. We create Chinese content for Xiaohongshu and other platforms.
How do I get started?
Book a Free Visibility Check. We look at how you appear on Google, AI assistants and social media, then explain what to fix first.
Do you work with businesses outside Sydney?
Yes. We are based in Norwest, Sydney and work with businesses across Australia, in English or Chinese.
Free Visibility Check
Find out whether customers can find you on Google, ChatGPT and social media. Free, in plain English.
Get my free check